When you place an order with Nurturing Skin, you will receive confirmation that your order has been received. An order may need to be cancelled or adjusted if a product is unavailable, an incorrect price has been displayed, or there is another unexpected issue. If this happens, I will contact you as soon as possible and any payment owing to you will be refunded.

All prices are shown in Australian dollars. Payment is required when an order is placed and is processed through the payment options available at checkout. I take care to ensure prices are accurate, but if an obvious pricing error occurs, I will contact you before proceeding with the order.

I take care to describe and photograph Nurturing Skin products as accurately as possible. Because products are handcrafted in small batches and use natural ingredients, slight variations in colour, texture or appearance may occur. Packaging and presentation may also have small handmade variations. These differences do not necessarily affect the quality or intended use of the product.

Orders are prepared and sent to the delivery address provided at checkout, or made available for Free Local Pickup where selected.

Returns, refunds and replacements are handled in accordance with the Nurturing Skin Returns & Refunds policy and your rights under the Australian Consumer Law. Nothing in these Terms & Conditions is intended to limit those rights.

The Nurturing Skin website and its content are provided for general information and shopping purposes. Product information is not intended to replace individual medical or healthcare advice. These Terms & Conditions may be updated from time to time to reflect changes to the website, products, services or legal requirements.