Shipping & Delivery
Shipping & Delivery
Preparing Your Order
Nurturing Skin products are handcrafted in small batches, and every order is packed personally and with care.
Most orders are prepared for dispatch promptly. If an item needs to be freshly made, I will contact you if this is likely to delay your order.
Sent Australia-wide
Sent Australia-wide
We offer Australia-wide delivery, with Standard and Express Post available at checkout.
Free Local Pickup
Live locally? You can collect your Nurturing Skin order free of charge.
Simply select Free Local Pickup at checkout. Once your order is ready, we'll contact you with the collection details.
Your order will be carefully packaged and left in a sheltered collection area for convenient, contact-free pickup on the agreed day. There's no need to knock or arrange a face-to-face appointment.
Please collect on the agreed day, or let us know if your plans change.
Once Your Order Has Been Sent
Once Your Order Has Been Sent
Once your order has been dispatched, you will receive confirmation so you know it is on its way.
Delivery times after dispatch are determined by the postal service and can vary depending on your location and the delivery method selected at checkout.
Delayed or Missing Parcels
Delayed or Missing Parcels
Occasionally, parcels may take longer than expected to arrive. If your order appears to be significantly delayed or has not arrived, please contact me and I will help you look into it.
Please email nurturingskin@naturopathsolutions.com.au with your order details so I can assist.
Delivery Address
Delivery Address
Please check that your delivery address is correct when placing your order.
If you notice an error after ordering, please contact me as soon as possible. If your parcel has not yet been dispatched, I will do my best to update the delivery details.
Your Order Arrives
Unwrap, enjoy, and discover your Nurturing Skin products.
